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Note: Dear customer. Our new ID is already online. The best price will be offered        Note: Dear customer. Our new ID is already online. The best price will be offered        Note: Dear customer. Our new ID is already online. The best price will be offered        

                                                            Fake id (IDTOP) 

1. You can register an account on our website. Tell us all the problems that arise. You can answer one question at any time
2. Transportation time. The quality of the ID. Customer service. And so on...We will update and deal with your comments in time.
3. If you are satisfied, give us an evaluation. thank you

Complaint email: IDTOP02@GMAIL.COM

Note: due to server change. If there is a return message .Recreate a new email and resend to the mail address: order@idtop.ph 

 

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puplover

6 months ago
Can I have an update on Order 201882118408? I have not heard back via email in a week.
IDTOP: I'm very sorry. Did you receive the tracking number? Or is the transportation company not updated?
please tell us
thank you very much
6 months ago

savra

6 months ago
i HIGHLY recommended you don’t order through this website. I ordered my IDs in May! It’s now almost september. Half of the people I ordered these IDs for aren’t even in the country anymore. And they aren’t going to pay me back because it’s been so long that they have made other arrangements. So basically I have lost $180. Of my own money. Because this company is so slow. I have ordered for InstateID before and the IDs came within one month. And the quality of the ID is much better. iDtop was good last year but I don’t think that they can keep up with the demand.
IDTOP: Dear friends. We have told you many times. Your shipping order number can only be queried by internal staff. We have also screenshots to tell you
Our ID quality is very good. I know that you are waiting too long to lose confidence. I apologize to you again.
Because of the Sino-US trade war. Causes us to send many things. We also don't want to see such a situation. Rest assured that we have guaranteed that you can get the ID. We will wait until September 6th to resume normal operation. I hope you understand

thank you very much

We have been controlling the error. There are inevitably some mistakes in our work. We recognize this. If there are any mistakes, I can take care of everyone. Just tell us, we will improve and correct the error and send the ID back to the guest.
I know that you are in a hurry. You want to get an ID on September 6. We will do our best to help you communicate with the transportation company. I also hope that you understand us.
thank you very much

6 months ago
savra: The first time you sent me my IDs they got taken in 1 week. I think that does not speak well of the quality. But I really appreciate that you guys cared and tried to make me new ones. The only problem is that I never received them I ordered them almost 3 months ago now. You said you shipped them last week but the code for tracking that you sent me doesn’t even work. Unfortunately giving them to by September 6th does not make it better because I have already lost $180. I just hope I will get them in the end. So at least I can have one. I only have two more moths that I can use it for so hopefully i’ll get it soon.
6 months ago

nb235

6 months ago
hi, my order number is 201882018330 and I was wondering when the IDs will be finished being in production. it has already been more time than what your website guaranteed, which is fine with the trade war and all, but could you give me an estimated day for when that step will be done and when i’ll receive photos to approve? thank you
IDTOP: I'm sorry to have kept you so long
We have recently delayed the production of ID by 3-5 days
Don't worry, we will immediately arrange the staff to check your order progress
A reply to your message will be arranged later
Please check your email

Thank you very much

Our staff has sent your email. thank you very much

6 months ago
nb235: could you email me with my photos and shipping information? it has been 3-5 days! thank you! if not let me know when i’ll receive them instead
6 months ago

michaelB

6 months ago
I Ordered a batch about two months ago and received a notification on accepting our money, and have sent several emails asking about updates. My order number is 20187214983. This is absolutely absurd. I understand if you have trouble shipping but we have still yet to receive any update on production. It is unacceptable.
IDTOP: I'm sorry. I don't know what happened to your order.
Normally 2 ids are sent out very early
Please tell me the email of the order you submitted. We will arrange staff to check immediately
We'll keep you updated
Thank you very much
6 months ago

HJ50

6 months ago
Okay I get you have other customers that’s fine and great but you can’t promise services that you can’t deliver. I’ll wait the two weeks but if it’s not here by then I’m sorry but I’m gonna freak out cause it’s complete bullshit. I’ve waited long enough but I’ll give you one more chance to pull through but after that I’m done. If you don’t come through I trust u know what your doing so don’t let me down
IDTOP: I'm very sorry. Because the recent Sino-US trade war directly affects transportation company updates.
I am sorry to delay you for so long.

thank you very much


6 months ago

HJ50

6 months ago
Okay you just replied to my post but I’m asking you to see if you can see if my ID has made it to the US like I asked. 9361269903503058112140 Please because this is just nonsense can you please do as I asked
IDTOP: I reply to your post. We don't have to lie to you. Because we have a large group of customers
There are also many people in urgent need of their orders. Because of the recent sino-us trade, we cannot guarantee to receive ID immediately
Wait until September 6, the month after next. Our transport will be back to normal
I'm sure you can get an ID. It just takes a little longer
I hope you understand

Thank you very much

They are still on their way to America. I know you're in a hurry. I hope you'll give us some time
We have contacted the shipping company. They will update our shipping information as soon as possible
I'll get back to you as soon as I hear from you
Thank you very much
We need to serve every customer. Ensure that the customer receives the ID completely. Thank you very much

6 months ago
HJ50: I want to know if it made it past customs and is in the US
6 months ago
HJ50: So you are telling me I’m gonna have to wait another 2 weeks to get IDs and wait over a month awesome. What did the shipping company say and is it really gonna take that long to get them ?
6 months ago

ngerace24

6 months ago
Over a month now and still haven't received my ID's. The "label" has been created for a week now and still no update on it. I know you guys just haven't sent it out yet and keep lying to me saying that the update is slow. Thats not the case at all. Stop lying and just give me my ID's. It's ridiculous that you lie to your customers, as I ordered these 5 weeks ago and have received nothing. I'm tired of being told to "be patient." Tracking number: 9361269903503057656850
IDTOP: Dear friend. I saw your update on the way to America
Please don't worry. You can get your ID
Transit companies delayed updates due to china-us trade war
I know you're in a hurry. Please give us a little time. We guarantee you will get your ID

Thank you very much



6 months ago

hannah0987654

6 months ago
I would like an EMAIL UPDATE on my ids, it’s been over a month and I have had 0 contact since the money was accepted and it’s ridiculous. My name is Maddie ewers
IDTOP: I'm sorry. Because we lost some data recently. We will arrange staff for enquiries immediately
Please contact: idtop02@gmail.com as soon as possible
Thank you very much
6 months ago

HJ50

6 months ago
Hey I would like to know if my IDs have made it to the US. My IDs were supposed to be delivered today and. Got nothing.
IDTOP: Hello I know you've been judging us. We have been following your order information
Please don't worry, we are not cheats. Because of the recent trade war between China and the United States, transportation companies have delayed updates
We have contacted the shipping company
Your ID shipping status will be updated soon
Thank you very much
6 months ago
HJ50: Shipping number 9361269903503058112140
6 months ago
HJ50: Don’t want to be lied to either because since I’ve ordered that’s all I got was lies. So please be honest because I paid hundreds of dollars for your service and feel like I’m getting scammed.
6 months ago

insanetheill

6 months ago
Hi I was just wondering what the status of my ID's was, my money was received about 4 days ago. My order number is 20188717422
IDTOP: I'm very, very sorry to have kept you so long
Many of our shipping updates have been delayed because of the sino-us trade war
All orders were delayed by 3-5 working days
Don't worry, we just need to update and send your update immediately
Thank you very much
6 months ago
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